1. Digital-Only Access
All available plans are digital and provide access to text-based content only. No physical goods, printed materials, or shipped items are included in any plan.
2. No Returns for Activated Access
Once digital access is activated, it cannot be returned. This is due to the immediate availability of reading materials and grammar content upon confirmation.
3. Refund Eligibility Before Use
If access has not been used or activated, users may contact support to request a cancellation. Any approved refund will be processed manually upon request.
4. No Automatic Refunds
Refunds are not issued automatically. Each request is handled individually and requires direct communication through email or the contact form.
5. User Responsibility
It is the user's responsibility to choose the correct access plan. Plan descriptions are available prior to any purchase, and no upgrade or downgrade is enforced automatically.
6. Incorrect Charges
In case of technical errors or duplicate billing, users should notify us immediately. Such cases will be reviewed, and corrective action will be taken as appropriate.
7. No Trial Periods
There is no free trial or preview period built into the access system. Visitors may explore public content summaries before subscribing.
8. Contact for Refund Requests
All refund-related questions should be directed to:
475–477 Keilor Rd, Niddrie VIC 3042, Australia
Phone: +61 3 9397 3006
Email: info@chiatrick.com